Disabled Persons Freedom Pass

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The Disabled persons Freedom Pass gives people with disabilities free travel on buses, trains, trams, tubes and Docklands Light Rail services in London.

The pass also allows free travel on local buses elsewhere in England.

Renewing your Disabled Persons Freedom Pass in 2023

We ask everyone to renew their Freedom Pass by reapplying for it.

We will write to you with details on how to reapply for a new pass if your current Freedom Pass expires on Friday 31 March 2023. 

Reapply for your pass as soon as possible when you get your letter. This is so you can get your new pass before your current one runs out.

We ask everyone to reapply. This allows us to check:

  • your current entitlement
  • your contact details are correct
  • we have a current photograph for your new Freedom Pass

If your current pass runs out and you have not reapplied, it will no longer work.

Renew your Disabled Persons Freedom Pass online

Who can apply for Disabled Persons Freedom Pass?

You can apply if you live in the London Borough of Barnet. You will need to provide proof of address. Check your address is in Barnet

You must have 1 or more of these disabilities:

  • blind or partially sighted
  • severely or profoundly deaf
  • without speech
  • a large and long term adverse effect on your ability to walk
  • don't have arms or have long-term loss of the use of both arms
  • learning disability
  • conditions which would prevent you from obtaining a driving licence

What you will need when applying

You must provide:

  • proof of identity (such as a birth certificate, passport or driving licence)
  • proof of address (such as a Council Tax bill or government letter)
  • registration number if you are blind or deaf
  • a copy of a passport quality photograph (JPEG or PDF file formats only)

We accept documents for evidence in PDF, word doc, JPEG or PNG file formats.

Documents for evidence can be sent to us:

Apply for your first Disabled Persons Freedom Pass

We will not be able to process your application if you do not:

  • fully complete the application form
  • provide the evidence we need within 4 weeks

Complete this application form if you think you can get a Freedom Pass.

Apply for your first Disabled Persons Freedom Pass

If you cannot apply online

We recommend that you make an application using our online form which is fast, simple and secure.

If you cannot use the online service, you can download, print and complete a Disabled persons Freedom Pass application form (PDF, 4.4 MB)

If you do not have a printer, you can request we send you a printed application form

You can also call us on 020 8359 4131 if you need help with your application.

Report the death of a Disabled Persons Freedom Pass Holder

If the Disabled Persons Freedom Pass holder has sadly passed away, please let us know so we can ensure that the pass is cancelled and that no further contact is made about this in future.

When you contact us, please include the deceased person’s:

  • name
  • home address
  • date of death
  • death certificate if it is available

If you are reporting the death, we will also need your:

  • name
  • email address or address
  • telephone number

You can report the Disabled Persons Freedom Pass to us by post or email:

assisted.travel@barnet.gov.uk

 You can report their death and/or return the pass to:

Assisted Travel
London Borough of Barnet
2 Bristol Avenue
Colindale
London
NW9 4EW

It can take up to 5 working days for us to receive your notification of the Disabled Freedom Pass holder’s death. We will be in touch once we have updated our records.

Alternatively, you can report the death of a Blue Badge holder using the government's Tell Us Once Service.

If you Disabled Freedom Pass is lost, stolen or damaged

You can get a replacement Disabled Freedom Pass on the London Council's website.

You will need to:

  • pay £12 for the replacement
  • provide proof of address